

AI Product Manager
ARUSHI RANA

AI Product Manager
ARUSHI RANA

My Human Side
Life Day: September 7 (Virgo Energy- detail-driven and growth-focused)
Interests: I dive into psychology, self-help, business strategy, and money books to rewire my mindset and allow myself to grow as both a person and a product leader.
​Product Belief: “I believe great products are not just built- they’re shaped through empathy, experimentation, and data-driven learning.”
​​Personal Pursuits: Journaling, minimalist living, exploring growth systems, and content creation- sharing insights on psychology, business, and product management.
​​
​
Roots & Reach: India-based, open to relocation and global product roles.

A Bit About Me
Hi, I’m Arushi Rana - a product leader with roots in development and a passion for building technology that solves real problems and scales with purpose. I’ve led high-impact products throughout India, the US, Canada, Europe, and global markets - seamlessly bridging strategy and execution across healthtech, procurement, fitness, enterprise SaaS, and 0→1 innovation.
​
Over the past 7+ years, I’ve led products across AI, wellness, and enterprise tech -operating at the intersection of business goals, user needs, and smart execution. Along the way, I’ve unlocked $1.5M+ in business value across industries by improving velocity, deepening adoption, and tightening product-market fit.
I specialize in turning ambiguity into clarity, whether that’s launching a 0→1 mental health MVP, building clean eating AI-powered food delivery experience, driving agile transformations, or aligning cross-functional teams behind a shared vision.
​
I care deeply about the why behind every product and stay grounded in solving problems that create meaningful impact. Right now, I’m focused on building AI-powered, human-first experiences that blend innovation with empathy - because for me, product isn’t just about what we ship; it’s about what we leave behind.
​
Beyond work, I’m an avid reader of self-help, psychology, and modern business books, a writer who reflects and shares on Medium, and an active voice on LinkedIn - where I talk about AI, product, personal growth, and lessons from the journey. I believe sharing is building, and I’m here for both.

Product Experience
Oct 2025 – Present
Petco
Nov 2024 – Sep 2025
MeridianLink
Nov 2023 – Oct 2024
Mercell
Jun 2018 – Oct 2023
ABC Fitness
Led the AI-driven modernization of AWS chat and IVR using Amazon Q and Amazon Connect with NovaSonic, partnering with senior leadership on discovery, journey mapping, and KPI alignment. I owned end-to-end product delivery-from impact assessment and cross-platform integration with AWS and Salesforce Service Cloud to defining requirements, success metrics, and dependencies and shipped an 8-week MVP that established a scalable routing and analytics foundation. By continuously analyzing containment, AHT, FCR, and call-driver trends, I drove roadmap decisions that increased self-service adoption, improved automation effectiveness, and reduced operational cost.
Led end-to-end product execution across automation, ML, and UX initiatives- driving a 40% reduction in manual QA effort and $25K annual savings through a self-healing test suite; accelerating time-to-market by 66% via lean delivery sprints that added $15K incremental revenue; and stabilizing delivery with a bi-weekly release cadence that cut cycle-time variability by 30%. Designed and deployed an ML-powered workflow automation system used by 50+ credit unions, reducing loan processing time by 28%. Delivered data-driven UX redesigns that lifted CSAT by 21% and reduced drop-offs by 15%, and strengthened fraud precision by 19% through a multi-source risk engine, saving 200+ manual review hours monthly.
Improved the Net Promoter Score (NPS) by 15% through continuous UX enhancements and launched targeted MVPs that drove a 30% increase in feature adoption. Reduced the development cycle time by 33% by optimizing CI/CD pipelines and refining agile sprint planning.
Increased user activation by 12% by redesigning the user onboarding flow and leveraging A/B testing. Accelerated time-to-value by 66% for over 10,000 fitness users through rapid prototyping and agile sprints. Improved platform stability by 25% by integrating automated testing into the CI/CD pipeline.

Certifications & Credentials

Certified Scrum Product Owner (CSPO®)
Scrum Alliance

Google Project Management Certificate

Aha! Product Management Certificate
Aha!
Generative AI for Business Leaders

Design Thinking: Customer Experience
frog (Capgemini Invent)
Performing User Experience Audits
Bachelor of Engineering in Computer Science
Chandigarh University, Punjab , India
Aug 2014 – May 2018
CGPA: 8.17 / 10
WHY ME?
WHY
NOW?
I don’t just manage products-
I build momentum, ship clarity, and turn ideas into real outcomes.
-
Catalyzing Business Impact with AI: Generated over $1.5M in business value by scaling AI/ML products, accelerating time-to-market by 66%, and boosting retention by 71%.
-
Building Products from the Ground Up: Experience building 6+ products from 0 to 1, with three successfully launched in global markets, demonstrating a strong grasp of the entire product lifecycle.
-
Expertise in AI & Product Strategy: Architect products that are intelligent by design, utilizing deep expertise in Prompt Engineering, AI Ethics, and Generative AI to solve complex problems.
-
Transforming Delivery & Driving Outcomes: A proven track record of aligning product roadmaps with execution, leading to a 40% reduction in manual QA effort and a 33% reduction in development cycle time.